Welcome to eTreasury!
User Guides
ACH Quick Reference Guide
Download - ACH Quick Reference GuideCommercial Balance Reporting Guide
Download - Commercial Balance Reporting GuideEnable SMS Cell Phone Device Guide
Download - Enable SMS Cell Phone Device GuideeTreasury Mobile App User Guide
Download - eTreasury Mobile App User GuideOut of Band and Soft Token Guide
Download - Out of Band and Soft Token GuidePositive Pay Guide
Download - Positive Pay GuideRDC Quick Reference Guide
Download - RDC Quick Reference GuideSecure Browser Install Guide
Download - Secure Browser Install GuideWire Transfer Quick Reference Guide
Download - Wire Transfer Quick Reference GuideGeneral FAQs
We upgraded the Business Online Banking system to provide a more robust Treasury Management solution easily accessed through multiple channels so you can bank the way you want.
eTreasury Business – If you are currently using Online Banking or Mobile Banking along with Bill Pay, use the eTreasury Business platform.
eTreasury Commercial – If you are currently using Online Banking, Mobile Banking, ACH, Bill Pay, Positive Pay, Remote Deposit Capture or Wires, use the eTreasury Commercial Platform.
Approximately two weeks before the transition date, you will receive a letter from us with your Company ID. User IDs and Passwords have not changed. Use the same User ID and Password previously used with Business Online Banking. After your initial login into eTreasury, you will be required to change your password.
Yes, there is a new app. Lakeland Bank eTreasury is available to download in the App store and Google Play store. Your system Administrator will need to provide an activation key in order to provision your mobile devices.
If you are enrolled in electronic statements today, you will continue to receive those statements electronically.
No, your personal online banking will not change.
Business Online Banking customers will be migrated to the eTreasury solution on Monday, September 21, 2020. Depending on the services utilized, your company will be migrated to the eTreasury Commercial or the eTreasury Business platform.
Access to the Business Online Banking platform and Business Mobile Banking will be shut down as of Friday, September 18, 2020. Refer to the chart below for specific time frames.
The following chart depicts important dates and times that you should be familiar with:
eTreasury - Sept Dates and Times
Event Time/Date ACH Maintenance Blackout
Any changes to the ACH system after 6:00pm on Monday, September 14, 2020 will not carry forward to the new platform.
6:00pm on Monday, September 14, 2020 Business Online Banking Maintenance Blackout
Any changes to the system after 6:00pm will not carry forward to the new platform including:
- User Maintenance
- Wire
- Internal Transfers
6:00pm on Wednesday, September 16, 2020 Business Bill Pay
Business Bill Pay will be temporarily suspended. All payments scheduled for September 18, 2020 and beyond will be processed as normal.
6:00pm on Thursday, September 17, 2020 Business Mobile System Shutdown
4:00pm on Friday, September 18, 2020 Business Online Banking Transaction Cut-Off
Any transactions conducted after this cut-off will not be processed.
6:00pm on Friday, September 18, 2020 Business Online Banking System Shutdown
6:00pm on Friday, September 18, 2020 eTreasury Commercial & eTreasury Business Available
8:30am on Monday, September 21, 2020 Modifications to your QuickBooks settings will need to be made to ensure a smooth data transition. Separate QuickBooks conversion instructions will be provided and can be found at LakelandBank.com/eTreasurySept. We recommend you back-up your data files and download the latest update prior to the transition date.
eTreasury Commercial FAQs
- Enhanced flexible reporting including: BAI2, ACH EDI and data exporting capabilities.
- More options to manage your own profile, settings and users.
- Streamlined user experience featuring a dashboard for simple access to high-level actionable items, account information and secure messaging.
- Notifications will now be received by an Administrator or User to alert them of various banking activities.
- Centralized payments and transfer center to create payees one time for use with both wire and ACH applications.
- Enhanced transfer option – many accounts to one, or one account to many.
- Secure file delivery options using SFTP (Secure File Transfer Protocol) and e-mail.
- Secure Browser is an optional feature designed to add multi-layered protection against malware, keylogging, malicious code, and compromised credentials.
- Enhanced Check and ACH Positive Pay services.
- End of day ACH delivery cutoff time has been extended to 5:30pm ET.
- Foreign currency wires can now be initiated.
The login process is different than with Business Online Banking. Approximately two weeks before the transition date, you will receive a letter from us with your Company ID. User IDs and Passwords have not changed. Use the same User ID and Password previously used with Business Online Banking. After your initial login into eTreasury, you will be required to change your password.
Log in from our website www.lakelandbank.com. Select “Online Banking” and choose eTreasury Commercial from the dropdown box.
Wire templates will be carried over and categorized as Repetitive or Semi-Repetitive. Repetitive templates can be initiated on a Repetitive basis without having the need to modify any information. Semi-Repetitive templates allow you to initiate wires that contain pertinent static information while allowing the flexibility to modify account, amount, purpose of payment and additional information for beneficiary.
Unlike the Business Online Banking platform, eTreasury Commercial does not allow for a zero dollar repetitive wire template. Some wire templates that were migrated as repetitive were brought over with a $ .01 amount. When using a repetitive wire, the wire amount can be changed by going to Manage Templates.
No, your current ACH limit will not change.
Files exceeding your limit will be rejected for processing. A temporary limit increase will need to be requested and directed to your relationship manager. Once the limit change is made, you will need to resubmit the ACH file for processing. If you have concerns about your current ACH limit, please contact your relationship manager for an ACH limit review.
The final ACH delivery cutoff time has changed to 5:30pm. All other cutoff times remain unchanged.
All one-time ACH, wire and internal transfers submitted by the business day prior to the transition date in Business Online Banking will occur as scheduled. If a template was used to create the recurring transfer, you will see the same template in eTreasury Commercial. Any recurring ACH, Wire or Internal account transfers with an effective date after September 18, 2020 will need to be recreated on or after September 21, 2020 in eTreasury.
Yes! You will now be able to initiate both ACH and Wires using repetitive templates or payees created in the eTreasury Commercial platform. Note: Administrators should consider this change when enabling mobile access to their company users.
Business Bill Pay or Remote Deposit will not change and will be accessible through eTreasury.
Hard tokens will no longer be used at login; however, we have several options available to support enhanced security for Profile changes, Wire Transfers and ACH Origination. Options include Secure Browser, Soft Token and Out of Band (OTP). Secure Browser and the Soft Token may require assistance from your system administrator. Additional information on these options will be available on the Resource Center within eTreasury. Your Business Online Banking token may be destroyed after migration to eTreasury Commercial.
Depending on your enabled services within eTreasury, you will receive various Notifications (known as Subscriptions) alerting you of any access changes or financial activity performed within your Company profile.
By default, all “Subscriptions” will be delivered via email, unless the Administrator or User changes the delivery method to SMS.
We’re here to help! Please contact us at 866-224-1379 for additional information or visit us at Lakelandbank.com/eTreasurySept.
Your ACH and Wire templates will carry over including any changes made up to 6:00pm ET on September 14, 2020 (ACH) and up to 6:00pm ET on September 16, 2020 (Wire). Any changes made after these times need to be recreated in eTreasury Commercial. All payments will now be centralized under one convenient Payments and Transfers tab in eTreasury Commercial.
eTreasury Business FAQs
- More options to manage your own profile, settings and users.
- Streamlined user experience featuring a dashboard for simple access to high-level actionable items, account information and secure messaging.
- Account alerts and notifications to assist in managing daily processes.
- Secure Browser is an optional feature designed to add multi-layered protection against malware, keylogging, malicious code, and compromised credentials.
The login process is different than with Business Online Banking. Approximately two weeks before the transition date, you will receive a letter from us with your Company ID. User IDs and Passwords have not changed. Use the same User ID and Password previously used with Business Online Banking. After your initial login into eTreasury, you will be required to change your password.
Log in from our website www.lakelandbank.com. Select “Online Banking” and choose eTreasury Business from the dropdown box.
All internal transfers submitted by the business day prior to the transition date in Business Online Banking will occur as scheduled. Internal transfers scheduled to occur after the transition date will need to be recreated and rescheduled.
We’re here to help! Please contact us at 866-224-1379 for additional information or visit us at Lakelandbank.com/eTreasurySept.