Frequently Asked Questions
EMV Chip Cards
Every day, more merchants and ATMs are becoming chip-enabled to increase security for in-person card transactions, so you will start to see these terminals and ATMs at many of the stores and financial institutions you visit today. You will continue to be able to pay at both chip-enabled and non-chip-enabled merchants and ATMs with the same card.
Yes. Chip cards are widely used in international markets and are accepted in more than 80 countries. Having a chip card will make it easier for you to make purchases and complete ATM transactions when you travel internationally.
At an ATM, begin the transaction as you normally would and follow the prompts. A chip-enabled ATM will guide you through the transaction. Depending on the type of ATM, your experience may differ slightly.
Literally translated, it stands for Europay, MasterCard and Visa. It basically implies a global standard for accepting payment cards. EMV is currently used in more than 80 countries.
Chip card transactions offer you advanced security in-store and at the ATM by making every transaction unique.The chip generates a distinct, one-time code each time you use your card at a chip-enabled terminal. Your chip card is more difficult to counterfeit or copy which means attempts by a fraudster to create and use counterfeit cards will be much harder.
Chip enabled terminals have the same features you are used to today with the addition of a slot at the bottom of the payment terminal.
Yes. Your chip card will also have the usual magnetic stripe on the back so you can continue using your card at ATMs and merchant terminals while merchants in the United States are transitioning to new terminals.
Step 1: Insert your chip card into the ATM or the merchant’s chip-enabled terminal, following the instructions on the terminal. It is important to leave the card in the terminal until your transaction is complete. If you remove your card too soon, the transaction will end and your purchase will not be processed.
Step 2: The ATM will require that you enter your PIN, as you do today. The merchant terminal may require you to input your PIN or sign your sales receipt to complete your purchase.
Step 3: When your transaction is complete, it is important to remember to remove your card. You may hear a series of beeps to alert you to remove your card.
Lakeland Bank’s Chip Card is currently black with a faint pin stripe. See image below:
Chip-enabled ATMs have all of the features you are used to. You likely won’t notice any physical difference between a magnetic stripe ATM and a chip-enabled ATM.
After you have activated your new chip-enabled debit card, you will no longer be able to use your old debit card.
It is highly recommended that you either shred or cut up your old card.
During the transition to chip, you can swipe your card as you normally would and follow the prompts. If the terminal is chip-enabled, it will prompt you to insert your card. If you already know your chip card works there, start by inserting your card.
Yes, merchants and ATMs will continue to accept magnetic stripe cards.
A chip card is a credit or debit card with a traditional magnetic stripe and an embedded microchip for added security. Chip cards offer you advanced security when used at chip enabled merchants and ATMs.
If you have a chip card, the chip is located on the front of the card. You will still have a magnetic stripe on the back so that you can use it at merchants who don’t accept chip cards yet.
No. You will use your chip card for online purchases by following the same process you do today.
Your Lakeland Mastercard® Debit Card will automatically be replaced with a chip-enabled card on your next renewal date, beginning sometime in 2016 and continuing over the course of 12 months.